Privacy Policy

Effective Date: August 5, 2024

1. Introduction

Welcome to Lucky Dog Knife Co. (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luckydogknifeco.com (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and shipping address when you make a purchase or contact us.
Payment Information: Credit card numbers and billing addresses (processed securely via our payment processor).
Technical Data: IP address, browser type, operating system, referring URLs, and usage data through cookies and similar technologies.
Usage Data: Information about how you interact with our Site, such as pages visited, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We use your information for various purposes, including:

To Process Transactions: To complete purchases and provide customer support.
To Improve Our Site: To understand user behavior and enhance our website and services.
To Communicate With You: To send order confirmations, updates, promotional materials, and other information related to our products and services.
To Comply With Legal Obligations: To meet any legal requirements or enforce our terms and conditions.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some features of our Site may not function properly.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping, and marketing.
Legal Requirements: If required by law, or to respond to legal requests or protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccuracies in your information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with the updated effective date. Your continued use of our Site after any modifications indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lucky Dog Knife Co.
Email: andrew@luckydogknifeco.com
Address: 3413 Field Stone Pl SW
Cedar Rapids, IA 52404